People assume that when they start a handyman business common sense will always prevail. However I have found from our years of having a handyman business that this is not always the case.
Because of this I have a list of helpful tips that if you remember to do business by, will help your business be around for a long time.
You must give good customer service. This should be a no brainier, however you would be surprised by the number of complaints we heard from customers about receiving bad service.
Make sure you show up on time, and if not call. Again, another one that seems so simple to do, however for some reason does not get done like it should.
Be nice and do not cuss. Give more than your customer expects. Charge a fair price
Return phone calls. You have no idea how many times we heard customers complaining about this one. My policy was to return calls the same day if at all possible or the next at worst case. I would even call people back over the weekends.
These are just a few examples of what to do, however these are probably the most important ones that need to be adhered to, if you want your handyman business to be around for the long haul.